Privacy Policy
Last Updated: April 6, 2025
1. Introduction
At OctoLink ("we," "us," or "our"), we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and use our subscription service.
Please read this Privacy Policy carefully. By accessing or using our Service, you acknowledge that you have read, understood, and agree to be bound by all the terms of this Privacy Policy. If you do not agree with our policies and practices, please do not use our Service.
2. Information We Collect
2.1 Information You Provide to Us
We collect information that you voluntarily provide when subscribing to our service or communicating with us, including:
- Email address
- Name
- Business information
- Billing information (processed securely through our payment processor, Stripe)
- Communication preferences
- Any other information you choose to provide
2.2 Information We Collect Automatically
When you visit our website, we may automatically collect certain information about your device and usage, including:
- IP address
- Browser type and version
- Device type and operating system
- Time and date of your visit
- Pages you view
- Time spent on pages
- Referring website
- Click-through patterns
This information is collected using cookies, web beacons, and similar technologies. You can control cookies through your browser settings and other tools.
3. How We Use Your Information
We may use the information we collect for various purposes, including to:
- Provide, maintain, and improve our Service
- Process your subscription and payments
- Send you alerts, notifications, newsletters, and marketing communications
- Respond to your inquiries and provide customer support
- Monitor and analyze usage patterns and trends
- Protect against, identify, and prevent fraud and other unauthorized activity
- Comply with legal obligations
- Enforce our Terms of Service
4. Sharing Your Information
We may share information about you in the following circumstances:
4.1 Service Providers
We may share your information with third-party vendors, service providers, and other partners who perform functions on our behalf, such as:
- Payment processing (Stripe)
- Email delivery services (Mailgun)
- SMS delivery services (Sinch)
- Analytics providers (Google Analytics)
4.2 Legal Requirements
We may disclose your information if required to do so by law or in response to valid requests by public authorities (e.g., a court or government agency).
4.3 Business Transfers
If we are involved in a merger, acquisition, financing, or sale of business assets, your information may be transferred as part of that transaction.
4.4 With Your Consent
We may share your information with your consent or at your direction.
5. Data Security
We implement appropriate technical and organizational measures to protect the security of your personal information. However, no method of transmission over the Internet or electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security.
6. Your Rights and Choices
6.1 Email Communications
You may opt out of receiving promotional emails from us by following the instructions in those emails. Even if you opt out, we may still send you non-promotional emails, such as subscription alerts or customer service communications.
6.2 Cookies
Most web browsers are set to accept cookies by default. You can usually set your browser to remove or reject cookies, but this may affect certain features of our Service.
6.3 Data Subject Rights
Depending on your location, you may have certain rights regarding your personal information, such as:
- Access to your personal information
- Correction of inaccurate or incomplete information
- Deletion of your personal information
- Restriction or objection to processing
- Data portability
To exercise these rights, please contact us at support@octolink.pro.
7. International Data Transfers
Your information may be transferred to, and maintained on, computers located outside of your state, province, country, or other governmental jurisdiction where the data protection laws may differ from those in your jurisdiction. If you are located outside the United States and choose to provide information to us, please note that we transfer the information to the United States and process it there.
8. Children's Privacy
Our Service is not directed to children under the age of 18. We do not knowingly collect personal information from children under 18. If you are a parent or guardian and you are aware that your child has provided us with personal information, please contact us at support@octolink.pro.
9. Changes to This Privacy Policy
We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date. You are advised to review this Privacy Policy periodically for any changes.
10. California Privacy Rights
If you are a California resident, you have certain rights under the California Consumer Privacy Act (CCPA) regarding your personal information, including:
- The right to know what personal information we collect, use, disclose, and sell
- The right to request deletion of your personal information
- The right to opt-out of the sale of your personal information
- The right to non-discrimination for exercising your CCPA rights
To exercise these rights, please contact us at support@octolink.pro.
11. Contact Us
If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at: support@octolink.pro.