We offer simple, tiered pricing based on the number of customers you manage. You can choose between a monthly or an annual subscription. The annual plan offers a significant discount compared to the monthly plan. You can see the full details on our pricing section.

Yes! We offer a free plan that allows you to manage up to 20 customers and send basic reminders. It's a great way to see how OctoLink can benefit your business with no commitment.

Our free plan is capped at 20 customers. If you want to add additional customers, please upgrade to one of our paid plans. For our paid plans, if you exceed the number of customers included in your tier, you will be charged a small fee of $0.10 per additional customer per month. This allows your service to scale with your business without interruption.

Absolutely. We take data security very seriously. All data is encrypted in transit and at rest. We use industry-standard security practices to protect your information and your customers' information. For more details, please see our Privacy Policy.

We offer a 14-day money-back guarantee on all our paid plans. If you're not satisfied with our service for any reason within the first 14 days, just contact us, and we will issue a full refund, no questions asked.

Yes, you can cancel your subscription at any time. Your subscription will remain active until the end of your current billing period (monthly or annually), and you will not be charged again.

No. OctoLink works alongside whatever system you already use. Think of your booking software (like Acuity, Calendly, or Square) as your "Front Desk" - it handles the calendar and today's appointments. Think of OctoLink as your "Marketing Manager" - it’s the tool that goes out and brings old customers back to that front desk. You don't need to switch your calendar; you just use OctoLink to keep it full.

Yes, fundamentally. An Appointment Reminder (sent 24 hours before a visit) is designed to prevent "No-Shows". An OctoLink Follow-Up (sent weeks or months after a visit) is designed to prevent "No-Returns". Most booking software stops communicating the second the customer walks out your door. OctoLink starts communicating the moment they leave to ensure they don't forget you during the long gap between services.

Less than 30 seconds per customer. You only use OctoLink at the very end of a service. You enter the name and email and pick a follow-up interval. From that point on, the system is on autopilot. It sends the notification weeks or months later without you ever having to lift a finger again.